Modernizing Security at Stern Properties in Rochester, NY



A Legacy in Rochester’s Neighborhood of the Arts

In Rochester, few names are as closely tied to the growth and character of the Neighborhood of the Arts (NOTA) as Stern Properties.

In fact, the Stern family played a role in shaping the very identity of the area, long before it became the vibrant cultural hub it is today. With properties rooted near landmarks like Village Gate, their portfolio reflects both history and continued investment in the community.

But like many long-standing properties, some of their infrastructure hadn’t kept pace with today’s technology.


The Problem: Outdated Systems, Limited Visibility

Stern Properties was operating with a legacy surveillance system that had been in place for nearly two decades.

  • Aging cameras producing grainy, unclear footage
  • Outdated coaxial cabling no longer standard in modern systems
  • No mobile access to view footage remotely
  • Limited ability to quickly locate or review incidents

In a residential environment, especially a high-end apartment building, these gaps can impact not just security, but tenant confidence and overall property value.


The Solution: Smarter Surveillance, Built for Today

Titan Technology Systems partnered with Stern Properties to modernize their approach, starting with a luxury apartment building in downtown Rochester.

Instead of a temporary trial, the project focused on delivering a long-term, scalable solution using advanced surveillance technology.

Key upgrades included:

  • High-definition cameras for clear, reliable footage
  • Modern infrastructure replacing outdated coax systems
  • Remote viewing capabilities for real-time access from anywhere
  • Intelligent search features to quickly locate past events

Real-World Impact: More Than Just Cameras

The difference goes far beyond image quality.

With the new system in place, property management now has the ability to:

  • Monitor exterior conditions in real time
    (helping snow removal teams ensure walkways are safe during Rochester winters)
  • Track activity around shared spaces
    (including parking areas and waste disposal)
  • Quickly respond to incidents
    In one case, footage from weeks prior was located in seconds—something that would have been nearly impossible with the old system.

Enhancing Safety and Peace of Mind

For tenants, security isn’t just about preventing incidents, it’s about feeling safe where you live and work.

Upgraded surveillance provides:

  • Greater visibility across the property
  • Faster response times when issues arise
  • Increased confidence in property management

Looking Ahead

This project marks just the beginning of Titan’s work with Stern Properties, with additional properties already in focus—including future implementations featuring advanced technologies like thermal imaging.


Final Thoughts

For properties with deep roots in the community, modernization isn’t about changing identity, it’s about protecting it.

By upgrading their surveillance systems, Stern Properties is continuing their legacy of investing in Rochester, while ensuring their buildings are equipped for the future.